Privacy Policy

Privacy Policy

Introduction

At Louisville Relationship Issues Therapy (hereafter referred to as ‘we’, ‘our’, or ‘the Company’), we are dedicated to maintaining a secure and private environment for all users visiting our website at http://louisville-relationship-issues-therapy.denvermentalhealthcare.com, and using our associated services and applications. This Privacy Policy outlines the comprehensive approach we take to safeguard your personal information and ensure its protection.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our website and all subdomains linked to this privacy statement.
  • Mobile applications and software developed by us.
  • Online services and products offered through our platform.

Please note that third-party platforms or services accessed through links on our site follow their own privacy policies, and this policy does not extend to them.

Processing Activities

This Privacy Policy is designed to guide you on how we interact and process your data when:

  1. You sign up and use our applications as an authorized user.
  2. You visit or navigate through our websites.
  3. You subscribe to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details related to your user account creation and management, such as username, email address, and password.
  • Payment Information: Data necessary for processing payments, like cardholder name, card number, expiration date, and security codes.
  • Financial Information: Records of transactions, including purchase amounts, billing addresses, and payment history.
  • Purchase Information: Details about products or services you have purchased from us, such as order date, product/service specifics, and quantity.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device, which can include IP address, device ID, and location data.
  • Location Data: Geographic coordinates and information derived from your device’s location services.
  • Feedback: Any comments, reviews, or ratings you choose to provide about our services.
  • Social Media Information: Publicly accessible data from social media platforms when users interact with our content or share their profiles.
  • Product Information: Details you supply about the products or services you’re interested in, such as preferences and customization choices.

We acquire this information through direct user input forms, account setup processes, secure payment gateways, analytics tools, and automated technologies on our websites and applications. Additionally, third-party service providers may share personal data with us for specific purposes, adhering to their respective privacy policies.

Cookies

To enhance your experience and provide valuable insights, we use cookies, which are small text files stored on your device:

  • Strictly Necessary Cookies: Essential for navigation and functionality, ensuring the website works as intended.
  • Preference Cookies: Personalize content and settings based on your preferences.
  • Analytics Cookies: Collect anonymous data to understand user behavior and improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, after which it is securely deleted or anonymized. Retention periods vary based on legal requirements, tax regulations, and business needs.

Security Measures

Louisville Relationship Issues Therapy implements robust security measures to protect your personal data:

  • Employing encryption protocols during data transmission and storage.
  • Utilizing secure third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security practices to adapt to evolving threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and applications do not knowingly collect or solicit personal data from minors, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access, rectify, or erase your data.
  • Request restrictions on data processing.
  • Portability of your data, allowing you to move it from one service provider to another.
  • Object to the use of your data for certain purposes.
  • Non-discrimination in our services and practices.

To exercise these rights or have any data-related inquiries, please contact our privacy team at your earliest convenience.

Changes to Policy

The digital landscape is ever-evolving, and so are our privacy practices. We reserve the right to update this policy at any time by posting a revised version on our website. Users will be notified of significant changes through email or by updating this page.

Contact Information

For any questions related to privacy, data security, or to exercise your rights, please contact us:

  • Email: contact@louisville-relationship-issues-therapy.denvermentalhealthcare.com
  • Physical Address (for written correspondence): Louisville Relationship Issues Therapy, [Address], Denver, CO, USA